Return Policy
At Printure Apparel, we take pride in creating custom tees designed just for you! However, if you’re not completely satisfied with your order, we offer a 7-day return policy from the date you receive your order.
Eligibility for Returns:
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Defective Products: Printure Apparel offers a free reprint or refund if you report the issue within 30 days of product delivery. You need to provide a clear photo showing the issue, and there's no need to return the damaged product.
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Return requests must be made within 7 days of delivery.
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Items must be unused, unwashed, and in their original condition with tags attached.
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As our products are customized, returns are only accepted if:
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The product received is defective or damaged.
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The size or design is different from what you ordered.
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Non-Returnable Items:
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Customized items not returned due to a change of mind or personal preference.
Return Process:
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Contact our customer support at Printureapparel@gmail.com within 7 days of receiving your order.
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Provide your order number and photos clearly showing the issue.
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Once approved, we’ll share instructions for returning the item.
Refunds:
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After we receive and inspect the returned item, we’ll issue a refund to your original payment method within 7–14 business days.
Exchanges:
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If your order arrived damaged, defective, or with the wrong size/design, we’ll happily replace it with the correct item.
If you have any questions, please contact us at Printureapparel@gmail.com
Thank you for choosing Printure Apparel!